Shipping Policy
Global delivery of lifesaving medicines
Shipping Overview
AsiaLifeCare provides international shipping services for prescription medicines sourced from our reliable suppliers in Bangladesh. We are committed to delivering your medications safely and efficiently to your location worldwide.
Shipping Origin
All orders are shipped from Bangladesh, where our trusted suppliers are located. We work with licensed pharmaceutical distributors to ensure product authenticity and quality.
Order Processing Time
Processing Time: 2-5 business days
Once we receive your order with valid prescription and payment confirmation, we begin processing immediately. Processing includes prescription verification, product sourcing, and packaging.
Estimated Delivery Time
Delivery times vary by destination and depend on customs clearance in your country:
🌏 Asia Pacific
10-20 business days
🌍 Middle East & Africa
15-25 business days
🌎 Americas
15-30 business days
🇪🇺 Europe
15-25 business days
* These are estimated timeframes and may vary based on customs clearance, courier availability, and other factors beyond our control.
Shipping Methods
We use reliable international courier services including:
- DHL Express
- FedEx International
- Bangladesh Post EMS
- Other trusted international carriers
The shipping method is selected based on destination, product requirements, and fastest delivery options available.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your shipment using the courier's tracking system. Please allow 24-48 hours for tracking information to be updated after shipment.
Customs, Duties & Taxes
Important: International shipments may be subject to customs duties, taxes, and fees imposed by your country's customs authority.
- These charges are the responsibility of the recipient
- AsiaLifeCare has no control over these charges
- Customs clearance can cause delivery delays
- Please check your local regulations regarding medicine imports
Packaging Standards
We ensure secure and discreet packaging:
- All medications are packaged securely to prevent damage
- Temperature-sensitive products are shipped with appropriate cooling materials
- Discreet packaging to maintain privacy
- All customs documentation included
Delivery Issues
If you experience any delivery issues:
- Delayed shipment: Contact us if your order hasn't arrived within the estimated timeframe
- Lost package: We will work with the courier to locate your package
- Damaged items: Please report within 48 hours of delivery with photos
- Customs hold: We can provide additional documentation if needed
Shipping Restrictions
We ship to most countries worldwide. However, some locations may have restrictions on pharmaceutical imports. Please contact us to confirm if we can ship to your location before placing an order.
Questions About Shipping?
Contact our customer support team:
Email: asialifecare247@gmail.com
Phone/WhatsApp: +880 1804 461937
We're here to help with any shipping questions or concerns!